Privacy Policy

Data Controller

integrtijs B.V. is the data controller responsible for the processing of your personal data. We are registered in the Netherlands with registration number B60256321 and VAT number NL632051752B03.

Data Collection

The data we collect includes personal information that you provide to us directly and information we automatically collect when you use our services. This includes your name, email address, phone number, fitness goals, workout preferences, and usage data from our platform.

We collect this information when you:

• Create an account or register for our services
• Contact us through our website or support channels
• Subscribe to our workout programs
• Use our website and interact with our content
• Participate in surveys or feedback forms
• Make payments for our services

How We Use Your Information

We explain how we use your information to provide and improve our services, personalise your experience, and communicate with you about our programs. The use of your data enables us to deliver tailored workout programs and maintain our service quality.

Specifically, we use your personal information to:

• Provide access to our workout programs and platform
• Personalise your fitness experience and recommendations
• Process payments and manage your subscription
• Send you important updates about our services
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Ensure the security and integrity of our platform
• Comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: To provide our workout programs and services
• Legitimate Interests: To improve our services and communicate with you
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who help us operate our platform (payment processors, hosting providers)
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition)
• With your explicit consent

All third-party service providers are bound by strict confidentiality agreements and GDPR compliance requirements.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Generally, we keep your data for the duration of your subscription plus an additional period as required by law or legitimate business interests.

• Account Information: Retained while your account is active and for 3 years after closure
• Payment Information: Retained for 7 years for tax and accounting purposes
• Marketing Data: Retained until you withdraw consent
• Support Communications: Retained for 2 years for quality assurance

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for optional processing

To exercise these rights, please contact us at privacy@integrtijs.top. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

International Data Transfers

As integrtijs operates primarily within the European Union, your data is generally processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the information below. Our privacy team is available to assist you with any concerns or requests.